Get help
Ask questions and report bugs in the Kosuke Discord. The Kosuke team answers there. For anything you would rather not post in public, email support@kosuke.ai.
Open support from the app
- At the bottom of the sidebar, press Settings.
- Choose Support in its menu. The Kosuke Discord opens in a new tab.
What to include in a bug report
- A link to the chat session. Open the session's menu on the board and choose Share to copy it, or copy the address from your browser.
- The project and the workspace where it happened.
- What you did, and what you expected to happen.
- What happened instead. Copy the exact text of any error or banner, or attach a screenshot.
- When it happened, with your time zone.
For a deploy problem, include what the Deploy Chat shows and the relevant lines from the Logs tab in the project's Settings view.
Before you write, check Troubleshooting. Many common problems have a fix you can apply yourself.